Privacy Policy

Atlas Home & Lock collects information directly from you when you submit the Request a Free Estimate form on this website. That information may include:

• Name
• Phone number
• Email address
• ZIP code
• Service category and specific service requested
• Preferred date for the work
• Project description
• Uploaded project photos

We do not collect this information through any other part of the website, and we do not require you to create an account or log in to use the site.

We use the information submitted through the estimate form to:

• Review and respond to your service request
• Contact you about the handyman or locksmith service you requested
• Prepare or discuss an estimate for the requested work
• Understand the scope of the requested work from your description and photos
• Communicate with you about scheduling and next steps
• Help prevent abuse, spam, and fraudulent submissions, and protect the website

We do not collect information through this form for unrelated marketing purposes, and we do not sell your information.

If you upload photos of your project, we use them only to better understand the work you’re requesting so we can prepare a more accurate estimate and come prepared. Photos and project descriptions are shared internally within Atlas Home & Lock and, where applicable, with the email service provider described below in order to deliver your request to us and confirm it with you.

When you submit the estimate form, we send an internal notification email so our team can review your request, and we may send you a confirmation email acknowledging that we received it. We may also follow up by email or phone about your specific request, an estimate, or scheduling. These are transactional communications related to the service you requested — not a marketing or newsletter list.

We use third-party service providers to help operate the website and communicate with customers. Currently, this website uses Resend, a transactional email provider, to deliver estimate request notifications to our team and confirmation emails to customers.

Information you submit may be processed by this provider solely to carry out these functions. We do not share your information with third parties for their own independent marketing purposes. We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Atlas Home & Lock, our customers, or others.

We use reasonable administrative and technical safeguards designed to protect information submitted through the website. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

We retain information submitted through the estimate form only for as long as reasonably necessary to respond to your request, provide the requested services, maintain business records, comply with legal or tax obligations, protect against fraud and abuse, and resolve any disputes that may arise.

This website does not currently use cookies, analytics tracking, or advertising/marketing pixels of any kind. If that changes in the future — for example, if analytics tools are added to help us understand site usage — this policy will be updated accordingly, and a cookie consent notice will be added if required.

You can choose not to submit the estimate form, or to omit optional details such as photos. If you would like to access, correct, or request deletion of information you’ve previously submitted to us, you can contact us using the information below and we will respond to your request where applicable.

This website is intended for adults seeking handyman and locksmith services and is not directed at children. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time to reflect changes to the website or how we handle information. Any changes will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how your information is handled, or if you’d like to request access, correction, or deletion of your information, contact us:

• Phone: (804) 910-8745
• Email: [email protected]